Pradėkite kelionę lengvai ir ramiai. Mes pasirūpinsime, kad jūsų automobilis būtų saugioje vietoje, o jūs – laisvi naujiems įspūdžiams.
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Excellent experience for me as well. The agency gave me good advice on what car to choose to travel across Lithuania, there was a possibility to extend to one other country which allowed me to visit Rundāle. The young lady...Rodyti daugiau
Excellent experience for me as well. The agency gave me good advice on what car to choose to travel across Lithuania, there was a possibility to extend to one other country which allowed me to visit Rundāle. The young lady was very helpful when I arrived at the airport late in the evening, and returning the car was equally efficient. If you opt for an Android Auto system for navigation, you may need to bring an USB-C / USB-C cable as the bluetooth connection does not always allow for it. Rodyti mažiau
Not very satisfied with my experience renting a car with this company. I booked a car to pick up at 8am and when I arrive, I am told by someone from a different rental agency that the staff is late...Rodyti daugiau
Not very satisfied with my experience renting a car with this company. I booked a car to pick up at 8am and when I arrive, I am told by someone from a different rental agency that the staff is late due to “something”. Eventually, someone arrived and when I went to go in to get helped, he told me they aren’t ready/open yet, despite it being past 8:00am which is when my reservation was made for to be for 24 hours. Eventually, someone arrived and I was helped- however, the car which I reserved was not available. Instead, they gave me a “free upgrade” which ended up being a much larger car, which made it rather difficult to navigate in Vilnius especially with narrow streets. This is why I had reserved a small car, but to my surprise, after they had me sign a bunch of documents, I am then told that the car I had requested is actually not available at all. The car I got certainly had no winter tires put on, which is mindblowing considering the driving conditions in Vilnius/Lithuania in the winter are far from spectacular. The car had no tread, had terrible breaks and need some kind of checking for repair, and the car was slipping when driving which made me very concerned as a renter that the agency did not apply proper winter tires to the car to assist with snowy conditions when driving. The return process is self-guided if you arrive before they get there (which is up in the air as to when that actually is). To enter the lot, a machine reads the license plate, however, when snow and ice has iced over the license plate number, the machine simply fails and gives no option to click a button to speak to an operator or someone to help you figure out what you are possibly meant to do. Even after wiping snow off of the plate and getting out of the car, the reader still is finicky to read the plate and open the gate to enter the garage. When trying to park the car in the spaces to drop off the car, there are barely any available spots with other rental cars parked terribly making it nearly impossible to find a way to park the car in one of the reserved spots for the company which is even more frustrating when trying to catch a flight. Additionally, because I was given a much larger car with no interest but no other option, I was unable to fit the car in the parking spot available at my accomodation in Vilnius forcing me to have to park the car in street parking for nearly 4€/hr on my expense, which would have not been the case should the car I had reserved been provided. If it would not have been available, one should have informed the customer ahead of time, additionally if the time the reservation was made for wouldn’t actually be when someone would be working at the counter. They also tried asking me if I wanted to pay for the cleaning fee, or if I wanted to make sure I returned the car clean the same way I got it. I have never heard of a rental agency charging for basic cleaning of a car, but regardless, the car was not spotless when I first got inside to begin with. The seats were stained with some kind of salt stain likely from the winter, and the car had some kind of odor, which made me think what they charge people for if the vehicle isn’t actually brand new looking/spotless. I returned the car clean, with no mess inside, but of course with snow and ice likely around the exterior of the car, and am not sure how one is meant to clean that themselves or how they should be expected to pay for someone to clean that when that is the conditions of the season in Lithuania … and most of the world. Overall, not very pleased with my experience with this company unfortunately. Made my trip to Vilnius rather frustrating and more stressful than it was ever meant to be. Rodyti mažiau
Generally I got positive experience. Just some points for improvement. 1) Having clear instructions on how to find the office at Vilnius airport would be great. E.g. a picture with some arrows to follow. I spent much time to find...Rodyti daugiau
Generally I got positive experience. Just some points for improvement. 1) Having clear instructions on how to find the office at Vilnius airport would be great. E.g. a picture with some arrows to follow. I spent much time to find it. 2) I was convinced that returning a car with an empty tank was a preferrable option to me (though my initial request was for a full tank). But it wasn't. Please just avoid convincing clients choosing this "empty tank" option. I take a full tank, and before returning a car I fuel it to full and return. It's simple and straightforward. Otherwise you either deceive your clients (because nobody can drive with a really empty tank) or destroy fuel pumps in your cars. 3) Though it's not for me to decide, but summer textile rugs against winter permanent shlapdriba is beyond my understanding. 4) It would be great to know what anti-freeze washing liquid was there. I see, it's up to clients, but I took the car in the late evening when it was -5C, and the liquid worked, but in the morning at -12C it was frozen, so I couldn't use your car properly/safely. Thus, I think the agency should be involved too, at least helping with sharing information about specifics of washing liquid. Rodyti mažiau
Good car rental in Vilnius Airport. My flight was late and they have waited for me to arrive after their working hours, very happy with that. Good selection of cars and they are in good conditions.
Decent enough franchise of Alamo & Enterprise. Cars consistently in good condition and clean, staff professional. Beware of late collection fee c15-20€ and fine admin fee of 50€.
Really horrible customer service. I went in person twice to resolve and both they was told they messaged their manager. I have been inappropriately charged and have spent 2 weeks trying to get issued resolved. The company made me send...Rodyti daugiau
Really horrible customer service. I went in person twice to resolve and both they was told they messaged their manager. I have been inappropriately charged and have spent 2 weeks trying to get issued resolved. The company made me send pictures of my card to “verify” it was really me even thought it was on file. Now I am being told I need to a “bank transfer” even though they have all my information and Admita just quit responding. Rodyti mažiau
On peut pas mettre 0 et c'est bien dommage. Quelle compagnie d'escrocs du début à la fin. Debut de la location : on presente une carte de credit mais ils vous disent que c'est une carte de debit (c'est marqué...Rodyti daugiau
On peut pas mettre 0 et c'est bien dommage. Quelle compagnie d'escrocs du début à la fin. Debut de la location : on presente une carte de credit mais ils vous disent que c'est une carte de debit (c'est marqué sur ma carte, "carte de credit") Milieu de location : la voiture rappelle une révision du véhicule à faire + manque de liquide lave glace Fin de location : "ça sent la cigarette dans la voiture et il y a 3 cendres, vous avez fumé". Nous voyageons avec enfants et ne fumons pas dans la voiture mais seulement à l'extérieur. Ils vous demandent 250€ pour 3 cendres rentrées malencontreusement dans la voiture alors qu'on avait en plus, payé 15€ de ménage à la prise en charge. Des voleurs, des escrocs, nuls, nuls, nuls, changez de boulot, vendez des magnets mais arrêtez de voler les touristes. Vous donnez une très mauvaise impression de votre pays à l'arrivée et au départ alors que le voyage était incroyable. Bande d'escrocs Rodyti mažiau
These guys are amazing, I think I have rented from them 4 or 5 times in the past 2 years. Polite, open and fast. No problem! 10 stars!Highly recommended!
Direct tegenover de aankomsthal gelegen (linkerkant) is het kantoor. Maximaal 2 minuten lopen.De medewerkers zijn uitermate behulpzaam en vriendelijk.Het vervoer was netjes en goed verzorgd.Zonder meer een aanrader als je een auto nodig hebt.Zowel het ophalen van de auto als...Rodyti daugiau
Direct tegenover de aankomsthal gelegen (linkerkant) is het kantoor. Maximaal 2 minuten lopen.De medewerkers zijn uitermate behulpzaam en vriendelijk.Het vervoer was netjes en goed verzorgd.Zonder meer een aanrader als je een auto nodig hebt.Zowel het ophalen van de auto als het inleveren ging soepel en voorspoedig Rodyti mažiau
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